Supply Chain
We coordinate the entire procurement process, from managing internal requests to the final delivery of the vehicles. We oversee every stage to ensure operational continuity, reliable timelines, and smooth processes.
01
Customer & Service Care
We manage direct interactions with customers, drivers, workshops, and operational partners, ensuring clear communication, quick response times, and ongoing support throughout all stages of the process. We handle request intake, ticket management, and intervention coordination, providing an efficient service and a positive experience for the end user.
02
Customer & Dealer Support
Direct support for customers and dealer networks to enhance communication and ensure operational continuity.
Main activities: request management, ticket handling, case verification, and multichannel assistance.
03
Fleet Management
Optimization of corporate fleet management through continuous monitoring of costs, deadlines, and operational performance.
Main activities: contract management, intervention planning, cost analysis, and operational oversight.
04
Credit Analyst
Analysis of credit positions and documentation review, providing targeted assessments to support fast and reliable decisions.
Main activities: risk analysis, credit profile checks, administrative verifications, and support for the finance department.
05
Vehicle Administration
Complete management of vehicle-related procedures and documentation throughout their lifecycle.
Main activities: data management, document updates, deadline monitoring, and support for operational procedures.
06
Accounting
Dedicated administrative support for accounting activities typical of the Automotive sector.
Main activities: document checks, recordings, reconciliations, reporting, and management of administrative workflows.
07
Technical Downtime
Supervision of vehicle technical downtime, coordination of the necessary interventions, documentation updates, and monitoring of timelines to ensure the fastest possible operational recovery.
08
Pre-assignments
Management of vehicle pre-assignments based on customer requests and fleet availability, optimizing timing, priorities, and planning of operational activities.
09
Data Management
Management, updating, and monitoring of operational and administrative data to support corporate decision-making.
Main activities: data collection, data quality control, periodic updates, and report generation.
10