Automotive

What do we handle?

We support companies and professionals in the Automotive sector with specialized services that ensure operational accuracy, precise process management, and the ability to handle even high workloads. Thanks to a highly qualified team and structured procedures, we intervene in all strategic stages of the value chain, ensuring continuity, reliability, and measurable results.

Our Services

From administrative and financial management to vehicle delivery, we offer tailored solutions for the automotive sector. We cover every aspect of the vehicle lifecycle with efficient services and dedicated customer care, ensuring meticulous attention to detail and professionalism.

We cover the following areas:

Supply Chain

We coordinate the entire procurement process, from managing internal requests to the final delivery of the vehicles. We oversee every stage to ensure operational continuity, reliable timelines, and smooth processes.

01

Customer & Service Care

We manage direct interactions with customers, drivers, workshops, and operational partners, ensuring clear communication, quick response times, and ongoing support throughout all stages of the process. We handle request intake, ticket management, and intervention coordination, providing an efficient service and a positive experience for the end user.

02

Customer & Dealer Support

Direct support for customers and dealer networks to enhance communication and ensure operational continuity. Main activities: request management, ticket handling, case verification, and multichannel assistance.

03

Fleet Management

Optimization of corporate fleet management through continuous monitoring of costs, deadlines, and operational performance. Main activities: contract management, intervention planning, cost analysis, and operational oversight.

04

Credit Analyst

Analysis of credit positions and documentation review, providing targeted assessments to support fast and reliable decisions. Main activities: risk analysis, credit profile checks, administrative verifications, and support for the finance department.

05

Vehicle Administration

Complete management of vehicle-related procedures and documentation throughout their lifecycle. Main activities: data management, document updates, deadline monitoring, and support for operational procedures.

06

Accounting

Dedicated administrative support for accounting activities typical of the Automotive sector. Main activities: document checks, recordings, reconciliations, reporting, and management of administrative workflows.

07

Technical Downtime

Supervision of vehicle technical downtime, coordination of the necessary interventions, documentation updates, and monitoring of timelines to ensure the fastest possible operational recovery.

08

Pre-assignments

Management of vehicle pre-assignments based on customer requests and fleet availability, optimizing timing, priorities, and planning of operational activities.

09

Data Management

Management, updating, and monitoring of operational and administrative data to support corporate decision-making. Main activities: data collection, data quality control, periodic updates, and report generation.

10
Pegaso Servizi

Why choose us?

Our organization is designed to provide reliable and consistent support.
We stand out for:

  • A dynamic and specialized team
  • Ability to handle high volumes and workload peaks
  • Clear, controlled, and monitored operational processes
  • Reduced processing times
  • An approach focused on accuracy and operational continuity
  • Tailored solutions for the customer
  • Provision of customized applications

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