In the Logistics sector, we manage the entire process, from procurement to goods intake, storage, order handling, shipping, and outbound tracking.
We manage reception and the first point of contact with the customer, providing immediate assistance, routing requests, and delivering informational support. We ensure a professional interaction fully aligned with corporate standards.
We carry out document processing and analysis, data entry, case management, administrative checks, and operational support for internal departments. We ensure accuracy, consistency, and reduced processing times.
We provide dedicated support through phone and digital channels, ticket management, after-sales assistance, and request monitoring. We handle prompt issue resolution, ensuring a positive customer experience.
We provide the following specialized services in support of the entire Automotive sector: Supply Chain, Credit Analysis, Vehicle Administration, Customer & Dealer Support, Fleet Management, Data Management & Accounting.
We assess the existing organization, map operational activities, and identify issues and opportunities for improvement. This phase makes it possible to fully understand how the services operate and to define intervention priorities.
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We design clear and efficient workflows, assigning responsibilities, timelines, and operational tools. The definition of standardized procedures ensures continuity, measurable performance, and greater control over activities.
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We optimize task execution through coordinated resource management, continuous monitoring, and reduced processing times. The goal is to ensure swift intervention and operational continuity, even during peak workloads.
discoverWe implement verification and monitoring systems to ensure high quality standards. Regular analyses, operational feedback, and targeted checks help maintain a reliable, transparent service focused on customer satisfaction.
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In the Logistics sector, we manage the entire process, from procurement to goods intake, storage, order handling, shipping, and outbound tracking.
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Focus on your core business: we automate the entire document management workflow to reduce time, errors, and manual activities.
From paper to digital: we make your working environment leaner and more efficient.
A digital archive tailored to your needs: reduce physical or digital storage costs and optimize space, resources, and processes.
Documents always protected and certified: we comply with legal standards, ensure full traceability, and also offer certified long-term preservation.
We organize and classify documents based on their nature and lifecycle, ensuring a logical and easily searchable structure. This phase helps reduce information dispersion and create an orderly data repository.
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We convert physical documents into digital format using advanced scanning systems and OCR processes, ensuring quality, readability, and indexing. The content thus becomes immediately searchable and easily integrated into corporate operational workflows.
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The digitized files are uploaded into secure platforms that facilitate consultation, sharing, and updating. Process automation reduces working times and improves activity traceability.
discoverWe ensure that digital documents are stored in compliance with current regulations, guaranteeing authenticity, integrity, retrievability, and long-term legal validity. This process protects the information assets and shields the company from administrative risks.
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It is a strategic choice whereby one or more business activities are outsourced to external contractors or service providers for a defined contract period.
A partnership is established between the client company and the outsourcing company, typically formalized through a procurement contract involving two parties:
Outsourcee or Principal: the entity that has the need to outsource ancillary activities and decides to turn to an outsourcing company, to which it pays a monetary consideration.
Outsourcer or Contractor: the company that takes over the client company's request, acting with its own means and assuming the risk of management. This entity provides training to workers involved in the activity and legal protection.
Outsourcing (outsourcing a service) means entrusting certain business functions or processes to an external company for a defined contractual period.
In fact, it is a strategic choice whereby the company outsources some of its activities to third parties that provide the required services.
A partnership is established between the client company and the outsourcing company, typically formalised through a tender contract. In most cases, it is decided to outsource secondary functions, so that the company can concentrate on developing its core business.
Facility Management, the division specialising in outsourcing activities, provides a team of professionals at 360°, not only with skills in operational management but also in process management, health & safety, labour relations, recruitment and selection.
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Choosing outsourcing offers numerous benefits to companies. The main benefits of outsourcing are:
Increased efficiency, as outsourcing allows you to spend more time and focus on core business activities and core competencies.
Quality advantages, due to the high degree of specialisation of external suppliers.
Economic savings, as outsourcing processes are usually a cheaper solution than hiring qualified personnel, allowing you to invest in new areas or services.
Total assumption of business risk by the outsourcing service provider.
No expenses on the part of the commissioning company related to the management of organisational aspects.
Flexibility and scalability of outsourced processes.
Would you also like to benefit from the advantages of outsourcing?
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Outsourcing, or outsourcing, involves the outsourcing of secondary business processes, functions or activities to specialised external companies in order to focus on the core business.
Delocalisation, or offshoring, means the relocation of activities or production processes to other countries in order to take advantage of lower costs. While the former involves entrusting only some of the company's activities to specialised external suppliers who take care of the organisational management of these activities, in the case of offshoring, the company physically moves production departments or divisions to other countries.
If you want to learn more about outsourcing, write to us and we will answer all your questions.
Outsourcing is the process by which companies assign to external providers the operational management of one or more business functions, for a contractually defined period.
The client company is referred to as the Outsourcee, while the external service provider is called the Outsourcer.
A partnership is established between the two parties, typically formalised through a procurement contract. Outsourcing has many benefits for the company, which usually chooses this service to increase production efficiency, focus efforts on the company's core business and obtain specialised and quality services at a lower cost.
At Pegaso we have dedicated a specialised division entirely to outsourcing services. Thanks to the transversal skills of our team, we are able to accompany you throughout the process with solutions tailored to your business.
Contact us to find out how you can activate Pegaso's outsourcing services.
Generally, a company resorts to outsourcing and decides to outsource a service when it realises that it is no longer efficient to manage certain functions or activities in-house. More specifically, massive processes with low added value that do not constitute the core business of the client company are typically outsourced.
Another reason that may drive companies to outsource certain functions is the need to obtain highly specialised services. Turning to an external provider allows you to obtain quality professional services, in a short time and with excellent results.
Pegaso Servizi can offer you the HR support you need for your outsourcing process.
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The main objective of outsourcing is to enable a company to become more efficient and improve its overall performance by focusing its attention solely and exclusively on its core business. A core business is defined as all the main activities of a company.
In addition, outsourcing is useful for obtaining a higher level and quality of production service, thanks to the specialisation that outsourcing companies provide.
As a consequence of outsourcing, there is an improvement in overall company operations and thus a strengthening of its competitiveness.
Facility Management is the specialised division of Pegaso that offers outsourcing services to companies in various sectors. By choosing our support, we become your reliable partner throughout the process.
We provide our expertise in operations management, process management, health & safety, labour relations, recruitment and selection to offer you the highest quality service.
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